💛 How can we support you today?

Balanse is here to help you find calm, clarity, and emotional momentum — but we also know that sometimes, technology isn't enough. This is your space to get help, feel safe, and know your voice matters.

Need professional support?

Sometimes we all need someone trained to listen. BetterHelp connects you with licensed therapists online.

Is Balanse a human coach?

Balanse is an AI coach trained to support reflection and wellbeing — but it's not a therapist or a human. If you need clinical help or emotional safety, please check the "Urgent Support" tab.

How do I delete or manage my data?

Go to Account → Profile Settings → Privacy & Data Management to download or delete your data. You're always in control.

How do I change the tone or style of coaching?

In Account → Profile Settings → Coaching Preferences, you can switch to a tone that suits your day (Chill, Thinker, Ted Lasso, etc.).

I feel like I'm stuck in a loop. What should I do?

Try stepping away for a moment. Balanse will be here when you return. You can also switch to a meditation or reflection instead of continuing the chat.

You're Always in Control

Request a deletion of your entire record

Contact us to request deletion